Welcome to the Vatech Remote Support Website

Please have your Device Serial number ready, you can locate the SN on the service tag typically located on the left hand side of the device’s column. Please include this information as well as best contact number and practice / Dr. information for the fastest service possible.

To contact Vatech Customer Service Center

By Phone Toll Free: 1-888-396-6872 Opt 2.
By E-Mail: CS@VatechAmerica.com
Online Support: You can also visit our Frequently Asked Question for quick online self help available 24/7

Please Click the Remote Support Icon. You will be prompted to “Run & Install”. Please run the Teamviewer Quick support client, once finished please provide your ID/PW to the Customer Service Support Engineer once requested. For fastest service possible; please have this ID/PW ready.


Viewing computer’s requirements for Ez3D-i:

Components Specifications
CPU Intel i5 2.6GHz or higher
RAM 4GB or higher
HDD 512GB (7,500 RPM SATA or above)
Graphic Card Nvidia GTX 1050Ti or equivalent, 2GB or higher
OS Windows 10, 8(8.1), 7, XP, Vista