Articles in "Ezdent-i" Category

43 article(s) found in this category.
  • NCSW - Error E011, Error 11, Error 30 or empty box with Red X

    When trying to take images 2d Panoramic/Ceph or 3D CT images - Capture program produces "Error Code 11" or "Error Code 30" as shown below. In some cases you might get a blank empty box appear having only image of a Red XError [Code:11] / Error [Code:30] will also appear as shown below  In some cases; an Empty Box - Hav...

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  • How to backup EzDent-i software?

    Vatech America highly recommends that ONLY certified IT professionals setup, manage and monitor daily redundant backups for your software.Your IT professional will need to download the following guide order to prepare for a successful backup.EzDent-i DB Backup - Version 3.0.1 or higherEZDent-i DB Backup - All previous VersionsNote: Please note that...

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  • Can my unit be upgraded to use EzDent-i and Ez3D-i?

    Platform 2 (NEXGen Devices)All Listed Units are supported for upgrade to EZDent-i for 2D/3D units and Ez3D-i for all 3D Units*Pax-iPax-i3DPax-i3D GreenSmart3DEzSensor MultiEzSesnor-PreimiumEzSensor- HD*upgrade for Easydent4 sites are not included in lifetime updates. Please contact your local Vatech Rep for more information about upgrading to NEXGe...

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  • How often should I backup EzDent-i?

    We recommend using a certified IT consultant to setup and manage your daily backups. Typically you will want a backup at the end of each 'production day' meaning any day your using your device capturing or saving images you will want it to be backed up.Typically your IT will use a redundant backup; one that runs locally nightly and other ba...

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  • How to export 3D CT Images from EzDenti

    You can export them to save on local Hard drive, USB Flash drive, for upload to FTP  or CD .Note: due to file size you are not able to e-mail 3D CT volumes.If you would rather export them locally for saving onto USB drive, CD or other media the first thing you will want to do is open the patient chart to access the images as shown in the figur...

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  • How to export Pano/Ceph Image to give to patient or referring Dr?

    There are a few ways you can actually export or send 2D Pano, Ceph images or Screen Shots. You can export them to save on local USB Flash driver or CD or you can simply e-mail the images. To learn more about e-mailing the image please Click here - How do I email images from EzDent-iIf you would rather export them locally for saving onto USB dr...

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  • How to import CT image into EzDent-i

    First you will want to have the Scan saved locally to file; for this guide we will use the folder named "CT Import" located on the desktop. Next open EzDent-i and pull up the patient to save the image to; if not already entered enter it now.Now you will want to select the "Acquisition" Tab as shown below; Select the "Import...

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  • Configuration of EzDenti EzServer settings to connect to Database or File Server does not work message

    EzDent-i Producing error "File Server does not work - Please check File Server. When this error occurs you might not be able to access patient images or save images to patient chart.The first thing we must do is identify where the File Server is located. In this section it is important to not make any changes to any configuration. This step is...

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  • How do I order License Key's for EzDent-i/Ez3D-i?

    Vatech America typically provides the requested keys ordered with your device at the time of installation either by way of your Dealer Technician, Local District Sales Manager or via Support.Please refer to those original keys, however in the event you do not have any additional keys available or have exceeded the initial allocated amount; you may ...

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  • How do I email images from EzDent-i?

    Once you have found the image in question.. Please right click the image and press “Email” These can be done normally with Panoramic and Cephalometric images. CBCT images are too large to e-mail and may need to be sent via DropBox or other similar program due to file size limitations. NOTICE: Vatech Does not endorse...

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